Your personal information, payment details and account activity are handled with care. This policy explains exactly what we collect, why we collect it, and how it is protected on the ma77 platform.
All data in transit is encrypted via TLS
Your data is never sold to third parties
Only data needed to run the platform is collected
Request access, correction or deletion any time
ma77 is committed to handling your personal information responsibly. When you create an account, make a deposit in PKR, place a bet on PSL cricket, spin a slot or use any other feature of the platform, some amount of personal data is inevitably involved. This policy is here to make sure you know exactly what that data is and how it is treated.
We take privacy seriously — not as a compliance checkbox, but as a genuine part of how we operate. Pakistani players deserve to know that their information is handled carefully, stored securely and not passed around to parties who have no business having it.
By registering and using ma77, you agree to the collection and use of information as described in this policy. If anything here is unclear, the support team is available via live chat inside the app or platform and will answer your questions directly.
This policy should be read alongside the Terms and Conditions and the Responsible Gaming page , which together form the complete set of policies governing your use of ma77.
ma77 collects only the information that is genuinely necessary to operate the platform, verify player identities, process PKR transactions and deliver a secure gaming experience. Here is a clear breakdown of the categories of data we collect:
When you sign up you provide us with your full name, date of birth, email address and phone number. This is the core identity information used to create and manage your account.
Where identity verification is required — for example before processing a withdrawal or if there is a concern about account security — we may request a copy of a government-issued ID such as a CNIC or passport, and in some cases a selfie or proof of address. These documents are used solely for verification purposes.
When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer or card, we collect the transaction reference, payment method details and amounts in PKR. We do not store full card numbers on our own servers — card processing is handled by our payment partners using encrypted, industry-standard methods.
When you access ma77 we automatically collect certain technical information including your IP address, device type, operating system, browser version and session timestamps. This data is used for security monitoring, fraud detection and to improve platform performance.
Your betting history, game session records, wager amounts, wins and losses, bonus usage and platform interactions are recorded as part of your account history. This data is necessary for account management, dispute resolution and responsible gaming monitoring.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, CNIC, email, phone | Account creation, KYC verification |
| Financial | PKR amounts, JazzCash/Easypaisa refs, bank details | Deposits, withdrawals, fraud prevention |
| Technical | IP address, device OS, browser, session data | Security, performance, fraud detection |
| Gaming | Bet history, casino sessions, bonus usage | Account records, responsible gaming, support |
| Communications | Support chat logs, email correspondence | Customer support, dispute resolution |
Every piece of data we collect is used for a specific purpose. We do not collect information speculatively or hold data we have no genuine use for. The primary purposes for which we use your data are:
Given that ma77 operates exclusively in PKR and processes real-money transactions, payment data is among the most sensitive information we handle. We take a number of specific steps to protect it.
When you make a deposit via JazzCash or Easypaisa, the transaction flow goes through the respective payment provider's own secure gateway. ma77 receives a transaction confirmation and reference number but does not store your mobile wallet PIN, wallet password or any authentication credential used during the payment process.
For bank transfers and card payments, our payment processing partners handle card data in compliance with industry security standards. Full card numbers and CVV codes are never stored on ma77 servers. We retain only the partial card number (last four digits), card type and expiry for display in your account payment history.
PKR deposit and withdrawal amounts, dates and associated payment method references are retained in your account history as part of our financial record-keeping requirements. These records are used for dispute resolution and, where required, to respond to lawful information requests.
ma77 uses cookies and similar tracking technologies to ensure the platform functions correctly and to understand how players use it. A cookie is a small text file placed on your device when you visit the site or use the app.
These are necessary for the platform to work. They maintain your login session, remember your language preferences and ensure that the deposit and withdrawal flows complete correctly. You cannot disable essential cookies without affecting how the platform functions.
We use analytics tools to understand which pages and features are most used, how long sessions last and where players encounter difficulties. This data is collected in aggregated, anonymised form and is used to improve the platform. No individual player is identified in analytics reports.
Certain cookies are used to detect and prevent fraudulent login attempts, bot activity and other suspicious behaviour. These are a core part of our account security infrastructure.
You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the platform, though some features may behave differently. Refer to your browser's help section for instructions on managing cookies on your specific device.
ma77 does not sell your personal data to third parties. Full stop. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
To process your PKR deposits and withdrawals, we share necessary transaction data with our payment processing partners — including the operators of JazzCash, Easypaisa, Raast and card processing networks. These partners are bound by their own privacy and security obligations.
Where we use a third-party service to assist with identity document verification, your submitted documents and personal details are shared with that provider solely for the purpose of completing the verification check. The provider does not retain your documents beyond the period needed to complete the check.
Game providers, live casino studios and other platform technology partners may process certain technical data — such as your session ID and game activity — to deliver their services. These partners do not receive your financial or full identity details.
Where we receive a lawful, properly authenticated request from a relevant authority to disclose specific account information, we will comply with that request to the extent required by law. We will notify affected users where we are legally permitted to do so.
We keep your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this policy. Specific retention guidelines are as follows:
When data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
We apply a combination of technical and operational security measures to protect your personal data against unauthorised access, accidental loss, disclosure or destruction. These include:
No platform can guarantee 100% security against all possible threats. If you ever suspect your account has been compromised, please contact support immediately via live chat and change your password without delay.
You have meaningful rights over your personal data held by ma77. These rights can be exercised by contacting support via live chat or email at any time.
Request a copy of the personal data ma77 holds about you and information on how it is being used.
Ask us to correct inaccurate or incomplete personal data held in your account. Basic details can also be updated through account settings.
Request deletion of your personal data. Deletion is carried out subject to retention obligations — some records must be kept for defined periods.
Object to the processing of your data for marketing or profiling purposes. Opting out of marketing does not affect your ability to use the platform.
Request a copy of your data in a structured, commonly used format for transfer to another service where technically feasible.
Ask us to restrict processing of your data in certain circumstances — for example while an accuracy dispute is being resolved.
To exercise any of these rights, contact the support team via live chat within the platform or by emailing [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
ma77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration is prohibited for minors and our registration process includes a date-of-birth check as well as ongoing identity verification procedures specifically designed to identify and remove underage accounts.
If we discover that personal data has been collected from a user under 18, that account will be closed immediately, any funds will be returned to the originating payment method where reasonably possible, and all associated data will be deleted.
If you are a parent or guardian and believe that a minor has registered on ma77, please contact us immediately via live chat or at [email protected] so we can investigate and take appropriate action promptly.
ma77 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in payment methods supported, updates to our security practices or other operational developments. The "Last Updated" date at the top of this page will reflect when the most recent revision was made.
For significant changes — particularly those that affect how your data is used or shared — we will notify registered players via email or through an in-platform notification. It remains your responsibility to review this page periodically to stay informed of how your data is being handled.
Continued use of the platform after a revised policy has been posted constitutes acceptance of the updated terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your information is being handled, please get in touch:
Privacy on a gaming platform is not just about legal compliance — it is about building trust with every Pakistani player who uses ma77.
Every connection between your device and ma77 is encrypted using TLS. Your login, deposit flow, withdrawal request and support chat are all protected from interception.
Whether you deposit via JazzCash, Easypaisa or bank transfer, your payment credentials are handled by the payment provider's own secure gateway — never stored raw on ma77 servers.
Only ma77 staff with a genuine operational need can access your account data, and all access is logged. Your information is not available to the whole team — only to those who need it.
We only collect what we genuinely need. There is no speculative data gathering. If a piece of information does not serve a clear purpose for running your account or processing your transactions, we do not ask for it.
Your personal information is never sold to data brokers, advertising networks or any other third party for commercial purposes. The only sharing that happens is what is necessary to operate the platform.
You can request access to your data, ask for corrections, opt out of marketing and request account closure at any time. Your data rights are real and the support team is available to action them.
Now that you know exactly how your information is protected, create your free ma77 account and enjoy live casino, PSL cricket betting and 500+ games — all in PKR.
18+ only. Play responsibly. Set a personal budget before every session. Gaming involves financial risk.